Follow your PoolNook order from dispatch to delivery.
Open your order details
Sign in with the email address used at checkout to view your orders and the tracking details available for your shipment.
Use your shipping confirmation
When your order is dispatched, we send a shipping confirmation email with the available tracking link. Open that link to see updates from the carrier. If your order has more than one package, each shipment may have its own tracking information.
No tracking update yet?
Your order may still be within the 2-business-day handling period, or the carrier may not have recorded its first scan. Estimated transit time is 7 business days after dispatch. Check your email’s spam or promotions folder for the shipping confirmation.
Need help locating your order?
Email support@poolnook.com with your order number and checkout email, or call +1 217 675 8250. We can check your order and help investigate a delayed or missing shipment.